Privacy Policy
This page is an English reference translation of the Japanese original. If the English translation differs from the Japanese original, the Japanese original prevails.
IUMe ("we" or "us") handles personal information obtained through the Service appropriately, in accordance with the following policy.
1. Information we obtain
We may obtain your name, contact details, your child's grade, target schools and study situation, preferred tutor conditions, the details of your inquiry, the name of the person who referred you (if you applied through a referral), and other information needed to introduce a tutor.
2. How we use it
- Handling free trial lessons and free consultations (including scheduling and choosing the tutor in charge)
- Selecting and introducing tutor candidates who match your preferences
- Contacting you and providing information about the Service
- Responding to inquiries
- Confirming that an application came through a referral, and giving the referral benefit
- Improving the quality of the Service
3. Provision to third parties
Except as required by law, we do not provide personal information to third parties without your consent. However, we may share information with tutor candidates, with your consent, to the extent necessary for matching.
4. Security
We take necessary and appropriate security measures to prevent leakage, loss, alteration and the like of personal information.
5. External services and outsourcing
The Service may use external services such as LINE, Zoom and Google Meet. For how each service handles information, please check the terms and privacy policy of each operator.
This website also uses the following external services to process the application form and for access analytics. The information you enter is processed on the servers of each provider (our contractor) in order to send it to us and store it.
- Application form: Formspree, Inc. (United States)
- Access analytics: Google Analytics (Google LLC). Anonymous usage data is collected using cookies.
These providers process information on our instructions and do not use it for any purpose other than our business.
6. Disclosure, correction and deletion
If you ask us to disclose, correct, stop using or delete your personal information, we will respond in accordance with the law after confirming your identity.
7. Contact
For inquiries about how we handle personal information, please contact us through IUMe's official LINE.
8. Changes to this policy
We may change this policy as necessary. The changed content applies from the time it is posted on this website.
Established: July 15, 2026 / Revised: September 21, 2026 (Japanese original; added collection and use of referrer information) / Revised: September 22, 2026 (Japanese original; added giving the referral benefit to the purposes of use, removed the scheduling service)
English reference translation: translated from the Japanese original on September 22, 2026